What is a complex problem and what do we need to tackle it? Problems can be simple or complex. Simple problems have a clear first step, a known answer, and steps you can follow to get the answer. Complex problems do not have a single right answer. They have many possible answers or no answer at all. What makes complex problems really hard is that they can change over time. They have lots of different pieces that connect in unexpected ways. When you try to solve them, one piece changes another piece, which changes another piece. It is hard to see all the effects of your actions. When you do something to help, later on the problem might get worse anyway. You have to keep adapting your ideas. To solve really hard problems, you need to be able to: The most important things are being flexible, watching how every change …
