“Continuous learning at the individual level is necessary but not sufficient to influence perceived changes in [performance]. […] Learning must be captured and embedded in ongoing systems, practices, and structures so that it can be shared and regularly used to intentionally improve changes in [performance]” (Marsick and Watkins 2003:134). “I still can’t find it. And I still need to work on it. It’s a mess.” “That’s a struggle. I don’t have a good system on that.” In the last five years, we have mainstreamed the use of electronic media for communication and, to a lesser extent, for formal learning. The tools we use in learning (whether formal or informal) may change, based on need and context. We know that constant and rapid advances in technology and their costs make it difficult for headquarters (center) and field (periphery) alike to afford or use the latest, cutting-edge tools. Tools that are officially …
