Solidarity across public health and medicine silos during a pandemic

Education business models, Global health, Global health, Learning strategy

We are launching a new Scholar programme about environmental threats to health, with an initial focus on radiation. (I mapped out what this might look like in 2017.) As part of the launch, we are enlisting support of immunization colleagues. Our immunization programme is our largest and most advanced programme, and still growing fast since its inception in 2016. At The Geneva Learning Foundation, we have spent 5 years pouring mind, body, and soul into building what has become the largest digital platform for national and sub-national immunization leaders. Along the way, we discovered that it is not only about scale. Social Network Analysis (SNA) by colleagues Sasha Poquet and Vitomir Kovanovic at the Centre for Complexity and Change in Learning is now helping us to understand the power in the relationships not just one-to-many but many-to-many across the network. Yes, there is a linkage as most vaccines are for …

Patterns of flow

What if you build it and they do not come?

Design

We understand the yearning to find a low-cost or no-cost way to spontaneously create a thriving community of practice in which participants engage intensively, volunteer undue amounts of time and effort to keeping the community alive, support other members, and make use of the resources and sharing that emerge. I have seen many ambitious projects assume that establishing a digital platform will, in and of itself, enable the processes that are needed. This almost never happens, except in rare circumstances when a fortuitous but accidental sequence of events has prompted stakeholders in exactly the right order, at the right time, and at the point of need. In our experience, a significant upfront investment is needed for a community to be forged successfully. This investment is not required for the technology platforms but, rather, to support the intensive design and facilitation required to crack the complex equation between motivation, demand and …

Colorful paint splash

Imagining a new kind of community of practice

Design, Writing

Busy managers may enjoy connecting socially and exchanging informally with their peers. However, they are likely to find it difficult to justify time doing so. They may say “I’m too busy” but what they usually mean is that the opportunity cost is too high. The Achilles heel of communities of practice is that – just like formal training – they require managers to stop work in order to learn. They break the flow of learning in work. Incentives or perks may help substitute for intrinsic motivation, but these will be counter-productive, if only because they establish expectations that are difficult to meet over time. Instead, we earn trust and establish relevance by providing services in ways that save time and help solve their business problems. During the inaugural phase, this is similar to a ‘conciergerie’ service, at the beck and call of the managers who just need to ‘push a …

Hub and spokes by Robert Couse-Baker

The international trainer

Writing

If it keeps on rainin’, levee’s goin’ to break. When the levee breaks, I’ll have no place to stay. – Led Zeppelin While the International Trainer lands at the airport, is chauffeured to her hotel, and dutifully reviews her slides and prepares her materials, a literally and figuratively captive audience has been herded at great cost to that same hotel, lured in by a perverse combination of incentives. The costs are mostly related to the incidentals of travel and accommodation, but the stakes are significant. Never mind that the outcomes are unlikely to be evaluated in any meaningful way. The symbolism of such ‘learning theater’ is well-rehearsed. Its funding is seldom questioned. In any case, questioning its value does not seem to slow down expenditure, much less lead to meaningful change in practice.  The whole affair is a fascinating microcosm of the broader power relationships that underpin global development. Let …