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Wishful thinking cannot fix broken tools
“Continuous learning at the individual level is necessary but not sufficient to influence perceived changes in [performance]. […] Learning must be captured and embedded in ongoing systems, practices, and structures so that it can be shared and regularly used to intentionally improve changes in [performance]” (Marsick and Watkins 2003:134). “I still can’t find it. And…
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E-mail is formal learning
Technology has enabled new conversations across time and space. Yet e-mail, for example, has become a formal medium, subjected to some of the same rules of consensus that prevail in other formal spaces for dialogue. It can be argued that reading and responding to e-mail requires stopping our (other) work. We also have to figure out…
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