Learning is the acquisition of knowledge, skills and competencies (behaviors) through experience and study. We all want to learn, so why is it so difficult to stop work to make time for learning, despite our best intentions? In exploring possible solutions to this question, learning strategy emerges from the existing practices and strengths of the organization – together with a diagnosis of where it needs to improve knowledge performance. Learning strategy examines how knowledge and learning can be improved, starting with mundane, routine or recurring questions and frustrations of daily work life, such as: What can I do when I have too much e-mail? How often should we meet as a team? How can I experiment and innovate when I have so many urgent tasks to deliver? The strategy also answers questions about how we work together as a team and with people outside the organization (partners, beneficiaries, customers…): How can I best …
