This presentation was prepared for the second global meeting of the Health Care in Danger (HCiD) project in Geneva, Switzerland (17–18 May 2017). In October 2016, over 700 pre-hospital emergency workers from 70 countries signed up for the #Ambulance! initiative to “share experience and document situations of violence”. This initiative was led by Norwegian Red Cross and IFRC in partnership with the Geneva Learning Foundation, as part of the Health Care in Danger project. Over four weeks (equivalent to two days of learning time), participants documented 72 front-line incidents of violence and similar risks, and came up with practical approaches to dealing with such risks. This initiative builds on the Scholar Approach, developed by the University of Illinois College of Education, the Geneva Learning Foundation, and Learning Strategies International. In 2013, IFRC had piloted this approach to produce 105 case studies documenting learning in emergency operations. These are some of the questions which I address in …