In June 2017, the Institute’s president, together with its Chief Learning Officer (CLO), convened an all-hands-on-deck meeting to announce the Institute’s commitment to strengthening its learning culture of innovation and change through an innovative, evidence-based internal learning strategy. Staff were invited to nominate and then elect representatives to the Learning & Development Committee (LDC), mandated with the challenge of ingraining learning “karma in the walls and halls” as key to delivering on its promise to prepare a new generation for the coming humanitarian challenges. In July, the Institute performed its first benchmark of learning culture and performance. This demonstrated that staff learning is key to mission, financial, and knowledge performance (ie, to delivering results). This benchmark was followed by a learning practice audit in August that woke both managers and staff to their existing strengths and the amazing ways in which they were already continually learning at the point of …
