“What is clear is that a learning rich culture will emphasize informal learning and more open learning designs rather than relying only on formal training approaches. The learning infrastructure consists of all of the formal, informal, and incidental activities, systems, and policies that promote individual, team, and organizational learning and knowledge creation.” Source: Watkins, K., 2013. Building a Learning Dashboard. The HR Review 16–21.
Thanks to Karen E. Watkins (University of Georgia) and Maya Drobnjak (Australian Army).
Few empirical studies have examined the relationship between learning organization dimensions and nonprofit performance. Susan McHargue’s study was conducted to understand this relationship and how it impacts nonprofit organizations’ ability to become nonprofit learning organizations. The results offer guidance to human resource developers and managers who desire to integrate learning organization concepts into nonprofit organizations. Source: McHargue, S.K., 2003. Learning for performance in nonprofit organizations. Advances in Developing Human Resources 5, 196–204. Photo: Corey Seeman/Flickr
From communication to education
There is of course an intimate relationship between communication and education. In many universities, both sit under the discipline of psychology. However, in most international organizations, these tend to be siloed functions. Communication often focuses on external media relations and, in the last few years, has expanded to take on the role of organizing social media presence. Education is reduced to ‘training’ or subsumed under staff (or talent) development, sometimes (but not always) inside of human resources. Worst-case scenario: an organization may not even have a centralized learning function, even though a quick survey would probably reveal that learning, education and training are at the core of its knowledge production and dissemination. Communication counts eyeballs, downloads, or retweets. Education tracks what is happening behind the eyeballs – and changes it, in measurable ways. This is equally true of the industrial-age classroom (and its organizational corollary, the training workshop) as it is of online learning environments that maximize technology’s amazing economy …
Learn and change
A learning organization is an organization that has an enhanced capacity to learn and change. Source: Watkins, K.E., Milton, J., Kurz, D., 2009. Diagnosing the learning culture in public health agencies. International Journal of Continuing Education & Lifelong Learning 2.