Taking the pulse why and how we change everything in response to learner signals

Taking the pulse: why and how we change everything in response to learner signals

Learning design, Theory

The ability to analyze and respond to learner behavior as it happens is crucial for educators. In complex learning that takes place in digital spaces, task separation between the design of instruction and its delivery does not make sense. Here is the practical approach we use in The Geneva Learning Foundation’s learning-to-action model to implement responsive learning environments by listening to learner signals and adapting design, activities, and feedback accordingly. Listening for and interpreting learner signals Educators must pay close attention to various signals that learners emit throughout their learning journey. These signals appear in several key ways: Making sense of learner signals Once these signals are identified, a nuanced approach to analysis is necessary: Adapting learning design in situ What can we change in response to learner behavior, signals, and patterns? Responding to learner signals Feedback plays a crucial role in the learning process: Balancing act When combined, these …

What is a rubric and why you should use it in global health education-small

What is a “rubric” and why use rubrics in global health education?

Global health, Learning, Learning design, Theory

Rubrics are well-established, evidence-based tools in education, but largely unknown in global health. At the Geneva Learning Foundation (TGLF), the rubric is a key tool that we use – as part of a comprehensive package of interventions – to transform high-cost, low-volume training dependent on the limited availability of global experts into scalable peer learning to improve access, quality, and outcomes. The more prosaic definition of the rubric – reduced from any pedagogical questioning – is “a type of scoring guide that assesses and articulates specific components and expectations for an assignment” (Source). The rubric is a practical solution to a number of complex issues that prevent effective teaching and learning in global health. Developing a rubric provides a practical method for turning complex content and expertise into a learning process in which learners will learn primarily from each other. Hence, making sense of a rubric requires recognizing and appreciating the value of peer learning. This may be …

Digital learning at Learning Strategies International

How we work

Learning design, Skills

We achieve operational excellence to provide a high-quality, personalized and transformative learning experience for each learner – no matter how many are in the cohort. We achieve this by: Building on the best available evidence from research and our own practice in adult learning to address, engage, and retain busy, working professionals; Responding as quickly as we possibly can to learner queries and problems – and ensuring that individual problem-solving are used to improve the experience of the entire group; Finding the sweet spot between structure (unambiguous instructions, schedule, and process) and process agility (adapting activities to improve support to learners); and Designing for facilitation to empower learners, scaffolding their journey but recognizing that they are the ones who best know their context and needs. Together, these capabilities combine to: Offer a personalized learning experience in which each learner receives the support they need, and feels a growing sense of …

Time travel

What lies beyond the event horizon of the ‘webinar’?

Learning design, Learning strategy, Thinking aloud

It is very hard to convey to learners and newcomers to digital learning alike that asynchronous modes of learning are proven to be far more effective. There is an immediacy to a sage-on-the-stage lecture – whether it is plodding or enthralling – or to being connected simultaneously with others to do group work. Asynchronous goes against the way our brains work, driven by prompts, events, and immediacy. But people get the benefit of “time-shifting” their TV shows and “on demand” is the norm for media consumption now. Most webinars still require you to show up at a specific time. With live streaming of the Foundation’s events, we are observing growing appreciation for asynchronous “I’ll watch it when I want to” availability of recorded events. The behavior seems different from the intention of viewing a recorded webinar, which almost never happens. (This is, in part, the motivation question: does anyone watch …

New learning and leadership for front-line community health workers facing danger

Global health, Learning design, Scholar Approach

This presentation was prepared for the second global meeting of the Health Care in Danger (HCiD) project in Geneva, Switzerland (17–18 May 2017). In October  2016, over 700 pre-hospital emergency workers from 70 countries signed up for the #Ambulance! initiative to “share experience and document situations of violence”. This initiative was led by Norwegian Red Cross and IFRC in partnership with the Geneva Learning Foundation, as part of the Health Care in Danger project. Over four weeks (equivalent to two days of learning time), participants documented 72 front-line incidents of violence and similar risks, and came up with practical approaches to dealing with such risks. This initiative builds on the Scholar Approach, developed by the University of Illinois College of Education, the Geneva Learning Foundation, and Learning Strategies International. In 2013, IFRC had piloted this approach to produce 105 case studies documenting learning in emergency operations. These are some of the questions which I address in …

All the way down (Amancay Maahs/flickr.com)

Can analysis and critical thinking be taught online in the humanitarian context?

Events, Learning design, Presentations

This is my presentation at the First International Forum on Humanitarian Online Training (IFHOLT) organized by the University of Geneva on 12 June 2015. I describe some early findings from research and practice that aim to go beyond “click-through” e-learning that stops at knowledge transmission. Such transmissive approaches replicate traditional training methods prevalent in the humanitarian context, but are both ineffective and irrelevant when it comes to teaching and learning the critical thinking skills that are needed to operate in volatile, uncertain, complex and ambiguous environments faced by humanitarian teams. Nor can such approaches foster collaborative leadership and team work. Most people recognize this, but then invoke blended learning as the solution. Is it that – or is it just a cop-out to avoid deeper questioning and enquiry of our models for teaching and learning in the humanitarian (and development) space? If not, what is the alternative? This is what I explore in just under twenty …

Peter Paul Rubens. From 1577 to 1640. Antwerp. Medusa's head. KHM Vienna.

Experience and blended learning: two heads of the humanitarian training chimera

Design, Events, Learning design, Learning strategy, Thinking aloud

Experience is the best teacher, we say. This is a testament to our lack of applicable quality standards for training and its professionalization, our inability to act on what has consequently become the fairly empty mantra of 70-20-10, and the blinders that keep the economics (low-volume, high-cost face-to-face training with no measurable outcomes pays the bills of many humanitarian workers, and per diem feeds many trainees…) of humanitarian education out of the picture.

The Infinity Room (The House on the Rock) (Justin Kern/Flickr)

7 key questions when designing a learning system

Learning, Learning design

In the design of a learning system for humanitarians, the following questions should be given careful consideration: Does each component of the system foster cross-cutting analysis and critical thinking competencies that are key to humanitarian leadership? Is the curriculum standardized across all components, with shared learning objectives and a common competency framework? Is the curriculum modular so that components may be tailored to focus on context-specific performance gaps? Does the system provide experiential learning (through scenario-based simulations) and foster collaboration (through social, peer-to-peer knowledge co-construction) in addition to knowledge transmission (instruction)? How are learning and performance outcomes evaluated? Are synergies between components of the learning system leveraged to minimized costs? Have the costs over time been correctly calculated by estimating both development and delivery costs? These questions emerged from the development of a learning system for market assessment last year, thinking through how to use learning innovation to achieve efficiency and effectiveness despite limited resources. Photo: The Infinity Room …

Lenses rainbow

Unified Knowledge Universe

Content strategy, Learning design, Learning strategy, Writing

“Knowledge is the economy. What used to be the means has today become the end. Knowledge is a river, not a reservoir. A process, not a product. It’s the pipes that matter, because learning is in the network.” – George Siemens  in Knowing Knowledge (2006) Harnessing the proliferation of knowledge systems and the rapid pace of technological change is a key problem for 21st century organizations. When knowledge is more of a deluge than a trickle, old command-control methods of creating, controlling, and distributing knowledge encased in a container view do little to crack how we can tame this flood. How do you scaffold continual improvement in learning and knowledge production to maximize depth, dissemination and impact? A new approach is needed to apply multiple lenses to a specific organizational context. What the organization wants to enable, improve and accelerate: Give decision makers instant, ubiquitous and predictive access to all the knowledge in …

On target

Practicum

Learning design, Learning strategy

Individually, team members continually learn in their respective area of work, by both formal and informal means. Most learning today happens by accretion, as a continual, networked (‘know-where’), and embedded process. However, occasions to share and reflect on best practice are rare, and may be felt to be interruptions or distractions from the ‘real work’ in one’s silo. Furthermore, online learning events (“webinars”) tend to be long (one hour is typical), require professionals to take “time out” from their work in order to learn, and do not provide the necessary linkage between knowledge acquired and its application to work (the “applicability problem”). To further continual learning, the practicum offers a 15-minute online presentation from a global thought leader on a topic directly relevant to the business. Participants are invited to watch the presentation together, and to stay together for face-to-face discussion (beyond 15 minutes) to determine practical ways in which the concepts and ideas may …